FAQ

What kind of shipping is available if paid by the recipient? What is the cost?

Operativ can ship Ground or Express at the direction of the recipient. There is a $10 handling fee that is applied to your Invoice. If using your account, Operativ will obtain the account number and use this number when creating the shipping label. If using our account, there is a minimum $25 charge or the actual amount of shipping cost, whichever is greater.

**Please note when shipping Batteries Express there is an additional $49.00 fee from the Carrier on top of regular shipping charges.

Can I purchase individual sterile batteries?

OPERATIV does not offer single sterile batteries. We currently offer one box which contains (10) individual sterile batteries.

What can I do if I have batteries that are expired and/or unused?

Expired batteries should be disposed of according to your local regulations. 

How long is the sterilization of the batteries good for?

The batteries have a sterilization validation and packaging life span of 5 years.

Do the batteries need to be stored in a special way?

The batteries can be stored on a shelf at room temperature.

How do you ship the batteries?

Shipping batteries must conform to the applicable regulations published by PHMSA and/or IATA. While batteries are classified as hazardous materials (also referred to as dangerous goods) by the carriers, there are exceptions for common small sizes of these batteries that simplify the rules for shipping these items. All batteries are placed in a fiberboard shipping box with the appropriate amount of cushioning to avoid any damage while in transport.

Operativ can ship Ground or Express at the direction of the recipient. There is a $10 handling fee that is applied to your Invoice. If using your account, Operativ will obtain the account number and use this number when creating the shipping label. If using our account, there is a minimum $25 charge or the actual amount of shipping cost, whichever is greater.

**Please note when shipping Batteries Express there is an additional $49.00 fee from the Carrier on top of regular shipping charges.

How long do lithium batteries last?

The voltage in a lithium battery should last about 2-3 years sitting on the shelf unused.

Can the battery be put in the autoclave?

The battery should not be put in an autoclave due to the extremely high temperature having an adverse effect.

How many batteries come in a box?

There are (10) single pack sterile batteries in one box.

How do I recycle the batteries?

Lithium batteries can be disposed, with no fee, at a household hazardous waste facility where the materials in the batteries will be reclaimed and recycled. Drop off and mail back recycling options can be found online at Call2Recycle.org or by following the facilities protocols/procedures for disposal of lithium containing batteries.

How are the batteries sterilized?

The EtO (Ethylene-oxide) battery packaging and sterilization process is a very specific and lengthy process. The process involves exposing products to ethylene oxide gas under vacuum in a sealed chamber. Operativ’s packaging and sterilization validation is fully compliant with FDA requirements and are documented according to FDA standards.

What kind of shipping is available?

Operativ can ship Ground or Express at the direction of the recipient. There is a $10 handling fee that is applied to your Invoice. If using your account, Operativ will obtain the account number and use this number when creating the shipping label. If using our account, there is a minimum $25 charge or the actual amount of shipping cost, whichever is greater.

**Please note when shipping Batteries Express there is an additional $49.00 fee from the Carrier on top of regular shipping charges.

Can I use a credit card for purchase?

Yes. Contact Operativ at (425) 284-7262 or email at sales@operativ.com to get started.

Can I order Sterile and/or Non-sterile pins?

Yes, Operativ offers both sterile and non-sterile pins. Please refer to our product page

What material are the pins made of?

All the Operativ pins are manufactured with 316L, F138 standard surgical implant grade stainless steel.

How are the Precision Pins different from other pins?

The Precision Smart Pin is a giant step forward to improve accuracy in total knee arthroplasties, whether you are using Computer Navigation or traditional methods. The trocar tip design allows the Precision Pin to engage sclerotic or uneven bone without skiving. The thread count and pitch of the Precision Pin are designed specifically to allow smooth effortless insertion into the bone. The thread design of the Precision Pin does not require you to engage the second cortex, thus decreasing the risk of stress risers and fracture. The Precision Pin leaves a smaller hole than a similar sized traditional drill bit and compresses bone rather than evacuates bone to further reduce the risk of fracture.*

*White paper available per request

Can the pins be reprocessed?

Reprocessing and reusing single-use devices (SUDs) can save costs and reduce medical waste. Before medical devices can be reprocessed and reused, a third-party or hospital reprocessing department must comply with the same requirements that apply to original equipment manufacturers, including:

  • Submitting documents for premarket notification or approval.
  • Registering reprocessing firms and listing all products.
  • Submitting adverse event reports.
  • Tracking devices whose failure could have serious outcomes.
  • Correcting or removing from the market unsafe devices.
  • Meeting manufacturing and labeling requirements.

Are the pins for single use?

The pins are designed for single use only. It is very difficult to remove 100% of the bioburden within the threads or flutes of the pins. The straightness and integrity of the pin cannot be guaranteed beyond a single use.

Are the cutting blocks open or closed?

The instrument set has both open and closed cutting blocks for the femur and tibia.

Is there a technique guide?

Find all resources and manuals here

Can the instruments size for the implant?

No. The OEM instruments are still needed for sizing.

Can the instruments be used with any implant system?

Yes. The iKnee Universal Instrument set can be used to cut the distal femur and/or the proximal tibia during a total knee.

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